We at Shoebby.ca want you to be completely satisfied
with our product.
If Shoebby does not meet your expectations or you are
not satisfied with our new concept, you may return it
within 14 days from receipt for a replacement or a
refund.
How do I return?
To return your product for a refund, replacement or
exchange, contact our Customer Service Department by
email at service@shoebby.caor contact 416 972 9700 for
return instruction. All returns must be acknowledged
and pre-approved and shipping must be prepaid by
customer. Otherwise, we will not be able to process
your request.
Shoebby.ca
NEAT Storage Essentials
Attn: Returns
70 Yorkville Ave
Toronto ON
M5R 2L4
Important: Shipping fees are non-refundable.
We suggest you insure your return shipment. We are not
responsible for items which incur damages during
return shipping or which we do not receive. We do not
credit or refund orders received outside of the return
period and we do not pay or credit return shipping
fees.
For assistance please contact us at
service@shoebby.com or call us at
416 972 9700 from 10:00 AM to 6:00 PM Eastern Standard
Time.
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